Using any online platform means you'll occasionally need a helping hand — whether you're a new user or a regular. Trouble with a deposit, confusion about a bonus, or anything in between — knowing exactly where to get help makes a real difference. That's why t100 built a comprehensive Help Center where every question is answered in plain, simple Bangla.
Account Setup & Management
Creating an account on t100 is quick and easy. All you need is an active mobile number or email address. Just fill in your name, date of birth, and a password on the registration form and your account is ready to go. Please note that only users aged 18 and above are eligible to register on t100.
Forgot your password? No problem. Click the "Forgot Password?" button on the login page, and an OTP will be sent to your registered mobile number or email. Use it to set a new password. The whole process takes under 5 minutes.
To update your profile, log in to your account and go to "My Profile". You can change your address, email, or phone number there. To update your name or date of birth, please contact our support team.
Deposit – The Easy Way to Add Funds
Depositing on t100 is completely hassle-free. All of Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket — are accepted. The minimum deposit is just ৳100, so there's nothing stopping you from getting started on any budget.
To make a deposit, log in to your account and go to the "Wallet" section. Select your preferred payment method, enter the amount, and send it from your mobile wallet using the number and reference code shown on screen. Your balance typically updates within 1 to 5 minutes.
A common question from new users is: why isn't my balance showing after a deposit? If this happens, wait 5–10 minutes and refresh the page. If the issue persists, contact Live Chat with your transaction ID — it's usually resolved within 15 minutes.
Withdrawal — Cash Out Your Winnings with Ease
Withdrawals at t100 are fully automated and fast. Once you submit a withdrawal request, funds reach your mobile wallet in an average of 3 minutes. Just make sure your KYC verification is complete before your first withdrawal.
KYC means verifying your identity. Simply upload a photo of your National ID (NID) or passport — verification is usually completed within 12–24 hours. Once verified, all future withdrawals are processed instantly.
Understand Your Bonus, Use It Right
T100's bonus offers are genuinely attractive, but they can sometimes be confusing if you're not familiar with the terms. Every bonus comes with a wagering requirement — meaning you need to use the bonus funds a certain number of times in bets before you can withdraw.
For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets before withdrawing. This requirement is clearly displayed when you accept the bonus. t100's bonus terms are relatively straightforward and written entirely in Bangla.
Secure Your Account
Here are a few things to keep in mind to keep your t100 account secure. First, use a password that's unique to t100 — don't reuse it on other sites. Second, enable two-factor authentication (2FA). Each time you log in, a one-time OTP will be sent to your phone, so even if someone knows your password, they won't be able to get in.
If anyone contacts you by phone or message asking for your OTP or password and claims to be a t100 employee, it's a scam. t100 staff will never ask for your password or OTP. If this happens, report it to Live Chat immediately.
Responsible Gaming – Stay in Control
T100 believes gaming should be fun — never a source of stress. That's why every account comes with options to set spending limits, deposit limits, and session time limits. You can also pause your account for a while or close it entirely if you need to. For more details, visit our Responsible Play View the page.